> ## Documentation Index
> Fetch the complete documentation index at: https://docs.captivolabs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ConnectWise

> Log calls, surface contacts, and capture activity automatically in ConnectWise using RingCentral App Connect.

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  COMING SOON
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## Overview

The Captivo integration for ConnectWise connects your RingCentral phone system directly with your ConnectWise instance and all installed apps, so every call your company makes or receives is automatically matched to the right contact and logged against the right record — without anyone having to do it manually.

**What it does:**

* Surfaces the matching ConnectWise contact when a call comes in or goes out
* Automatically logs call activities against the correct record within the installed app, including duration and notes
* Lets you add call notes from directly within the RingCentral dialer
* Uses AI transcriptions to summarise conversations and extract tasks
* Outbound calls directly from ConnectWise

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## Requirements

Before you begin, make sure you have:

* An active **RingCentral** account with App Connect access
* An active **ConnectWise** subscription with access to API key generation in settings
* **Google Chrome** or **Microsoft Edge** browser.

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